Fa990 Privacy Policy — Your data is safe with us

Full Policy

Fa990 Privacy Policy — Detailed Overview

Fa990 is a trusted online gaming platform in Bangladesh that puts member privacy first. This Privacy Policy clearly outlines what data fa990 collects, why it is used, and how it is protected. By using any fa990 service, you agree to the terms of this Privacy Policy.

This policy is written in English so all members in Bangladesh can easily understand it. If any part is unclear or you have questions, contact fa990's support team — we are always ready to help.

1What Information We Collect

Fa990 only collects the information needed to provide you with the best service. Data is collected in two main ways — directly from you and automatically through your browsing activity.

Directly Provided Information: Information you provide during registration, login, and transactions includes:

• Full Name & Date of Birth
• Email address & mobile number
• Home Address & District
• National ID number (for KYC verification)
• Payment details (Mobile Banking / Nagad / Rocket account number)

Automatically Collected Information: While you use fa990, our systems automatically collect certain information, such as:

• IP address & device type
• Browser Type & Operating System
• Login Time & Gaming Session Data
• Cookies & Session Tokens
• How long you spent on the platform and which pages you visited

2Purpose of Data Use

Fa990 uses your information only for the specific purposes listed below. Each purpose is backed by a legitimate and reasonable justification:

Data Types	Purpose of Use	Legal Basis
Name & Contact Information	Account Management & Support	Contract Performance
Age & Identity Verification	18+ Verification, KYC	Legal Obligations
Payment Information	Deposit & Withdrawal Process	Contract Performance
Gaming History	Responsible Gaming Monitoring	Legitimate Interest
IP & Device Information	Fraud Prevention & Security	Legitimate Interest
Email & Mobile	Promotions & Important Notices	Consent

3Data Sharing & Third Parties

Fa990 never sells your personal information to third parties. However, in limited circumstances, certain information may be shared with specific third parties:

• Payment Provider: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum information required to process transactions.
• KYC Verification Services: Only the necessary information is shared with licensed verification services for identity verification.
• Law Enforcement: Information may be disclosed in response to a court order or as required under Bangladeshi law.
• Anti-Fraud System: Limited information may be shared with industry-standard security partners for fraud prevention purposes.

4Cookies & Tracking Technologies

Fa990 uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings. These are optional.
• Analytics Cookies: Helps us understand which sections of the site are most used. These are optional and can be disabled.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain fa990 features.

5Data Retention Period

Fa990 does not retain your data indefinitely. Specific retention periods apply to each type of information:

• Account information is retained for as long as the account remains active.
• After an account is closed, transaction records may be retained for up to 5 years in accordance with legal obligations.
• Securely stored after KYC document verification and deleted after the legally required retention period.
• Once marketing consent is withdrawn, your details are immediately removed from our marketing lists.

6Your Rights & Controls

You have the following rights over your data at fa990. To exercise any of these rights, please contact fa990 Support:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may request a copy of your data in a standard, portable format.
• Marketing Opt-Out: You may opt out of promotional emails or SMS at any time.

7Security Measures

Fa990 follows the highest industry security standards to protect your data. Our security measures include:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Multi-layer firewall and intrusion detection system.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) support.
• Automated alert system that flags suspicious login activity.
• Staff access to data is strictly controlled and logged.

Please keep in mind — 100% security on the internet cannot be guaranteed. You also need to stay vigilant: use a strong password and never share your login credentials with anyone.

8Minor's Privacy

Fa990 is for users aged 18 and above only. We do not knowingly collect or process data from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

If a parent or guardian believes their minor child has created an fa990 account, please contact our support team immediately. We will act promptly.

9Policy Changes

Fa990 may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or through the platform. The date of the latest update is always shown at the top of this page.

Continued use of fa990 after any policy changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

10International Data Transfers

Fa990 primarily serves users in Bangladesh. However, certain technical processes may involve data being handled on servers in other countries. In such cases, we ensure that the relevant servers and partners meet international data protection standards and that your information receives the same level of protection.

11Contact & Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please reach out to fa990's support team. Our dedicated privacy team will treat your matter with care and resolve it as quickly as possible.

Fa990 believes transparency is the foundation of trust. We respect every member's privacy and never compromise on protecting your data. Welcome to fa990 — where your privacy and security come first.